By using the Service, you agree to be bound by these Terms and any additional conditions presented to you, including those specific to carriers.

1. License

(a) Our License Grant to You

We own all rights, titles, and interests in the Service, Shipolog Platform, and related technology. Subject to these Terms, we grant you a limited, royalty-free, revocable, non-exclusive, non-sublicensable, non-assignable, and non-transferable license to use the Service as intended. All other rights remain with Shipolog or its licensors.

(b) License Restrictions

You are not permitted to use the Service or Shipolog Platform in any way not expressly allowed by these Terms. You may not modify, create derivative works, reverse-engineer, decompile, tamper with, or bypass any security measures within the Service.

(c) Your License Grant to Us

You grant Shipolog a worldwide, royalty-free, sub-licensable, assignable, transferable, and non-exclusive license to use any materials you provide for the purpose of delivering the Service, including reproduction, modification, adaptation, and distribution.

2. Representations

By using the Service, you represent and warrant that you:

(a) have authority to agree to these Terms;

(b) will not incorporate our technology into any other program;

(c) will comply with these Terms;

(d) will not use the Service in a way that infringes third-party rights;

(e) are not subject to U.S. sanctions;

(f) will comply with all applicable laws.

3. Payment Authorization

You agree to provide valid payment information (e.g., credit card) and authorize us to verify this information, charge for incurred fees, and collect payments by lawful means.

4. Pricing

Fees associated with using Shipolog are provided on the platform. We may update pricing or introduce new plans at our discretion. If any fair usage policy applies, you must adhere to it, or risk restricted access.

5. Account Upgrades or Downgrades

Shipolog offers tiered plans with varying features. If you choose to downgrade, you are responsible for backing up your data to prevent any loss.

6. Technical Support

Technical support is offered on http://support.shipolog.com portal. Depending on your Shipolog plan, support services and response times may alter.

7. Export Control

You must comply with all import, re-import, sanctions, anti-boycott, export, and re-export control laws when using the Service.

8. Tax Matters

(a) Tax Responsibilities

You are responsible for identifying and handling your tax obligations, including remittance and reporting. Shipolog may calculate, collect, and remit taxes on your behalf when required but is not responsible for reporting taxes to authorities.

(b) Taxes on Fees and Payments

Fees for the Service are exclusive of taxes, which are your responsibility. All payments must be made without deductions or withholdings as required by law.

9. Confidentiality and Personal Data

a) Confidential Information

Confidential Information includes all non-public information related to the Service, customer data, reports, and technical specifications.

(b) Confidentiality Obligations

You agree to keep our Confidential Information secure during your use of the Service and for five years afterward. Use of such information is limited to what is necessary for using the Service.

(c) Personal Data

You must handle any personal data in compliance with applicable laws, and it will be processed per our Privacy Policy.

10. Force Majeure

Shipolog is not liable for any delays or failures caused by events beyond our control.

11. Relationship of Parties

You and Shipolog are independent contractors. These Terms do not establish any partnership, agency, or employment relationship.

12. Suggestions and Feedback

We may use any feedback or suggestions you provide about the Service without any obligation to compensate you.

13. Modifications to Terms

Shipolog reserves the right to change these Terms at any time. Your continued use of the Service signifies acceptance of any changes.

14. Electronic Communications

(a) You consent to receive electronic communications from Shipolog.

(b) Sending spam or unsolicited bulk messages constitutes a breach of these Terms.

15. Termination

(a) Termination by Shipolog

Shipolog may terminate your account with 30 days' notice for any reason. To terminate your account, you must complete the formal cancellation process.

(b) Breach of Terms

Shipolog reserves the right to suspend or terminate accounts immediately if there is a breach of these Terms or suspected fraudulent activity.

(c) Effect of Termination

Upon termination, all rights and obligations cease except those that are intended to survive.

16. Disclaimer of Warranties

The Service is provided "AS-IS." We make no warranties of any kind and disclaim any implied warranties of merchantability, fitness for a particular purpose, or uninterrupted, secure use.

17. Third-Party Services

You may interact with third-party services when using the Service. Their terms and conditions apply to their use, and Shipolog is not responsible for their privacy practices.

18. Indemnification

You agree to indemnify Shipolog and its affiliates against any claims arising from your use of the Service, taxes, or breach of these Terms.

19. Limitation of Liability

Shipolog will not be liable for indirect, consequential, incidental, special, or exemplary damages. Liability is capped at the total fees paid in the 3-month period prior to the claim.

20. Miscellaneous

(a) Waiver: Shipolog's failure to enforce any right does not waive that right.

(b) Notice: Notices should be sent to our support email or other provided contact methods.

(c) Governing Law: These Terms are governed by New York State law. Disputes are resolved in New York County, NY.

Shipolog Shipping Terms of Service

When using any 3rd party app or carrier shipping services via Shipolog, you agree to these Terms and any applicable carrier-specific terms.

1. Your Orders

Your orders are synced by Shipolog through your selected marketplace or shipping label company. Shipolog is not liable for any discrepancies, errors, or issues arising from these third-party services or platforms, including any inaccuracies in order details, shipment statuses, or fulfillment information.

2. Your Purchase

Any shipping and delivery services are purchased directly from carriers and not from Shipolog. We are not liable for these services.

3. Your Credit Card

You authorize Shipolog to charge fees for carrier services to your account.

4. Carrier Fees

Fees for carrier services are subject to adjustment based on the carrier's policies. Refunds, if applicable, are managed per the carrier’s terms.

5. Compliance with Laws

You must comply with all policies, laws, and terms associated with carrier services