By accessing and using the Service, you agree to be bound by these Terms and any additional conditions presented to you, including but not limited to those specific to carriers and Appendix A. If you do not agree, please stop using the Service.

1. License

(a) Our License Grant to You

We own all rights, titles, and interests in the Service, and related technology. Subject to these Terms, we grant you a limited, royalty-free, revocable, non-exclusive, non-sublicensable, non-assignable, and non-transferable license to use the Service as intended, solely for your internal business purposes and only in the United States. All other rights remain with Shipolog or its licensors.

(b) License Restrictions

You are not permitted to use the Service in any way not expressly allowed by these Terms. All rights, titles, interests, content, trademarks, service marks, trade names, logos, and data associated with this Service are the property of Shipolog or its licensors. You may not modify, create derivative works, reverse-engineer, decompile, or disassemble the Service’s underlying ideas and algorithms, nor may you tamper with or bypass any security measures within the Service.

You may not reproduce, distribute, or create derivative works from any content without our express written permission.

(c) Your License Grant to Us

You grant us a worldwide, royalty-free, sub-licensable, assignable, transferable, and non-exclusive license to use any materials you provide for the purpose of delivering the Service, including reproduction, modification, adaptation, and distribution.

Unless you notify us in writing, you agree that Shipolog may use your mark, logo or brand, identify you as a customer and publish any quotation, feedback or testimonial from you that relates to the use of Services.

2. Representations
By using the Service, you acknowledge, represent, and warrant that you:

• will comply with these Terms;

• have authority to agree to these Terms;

• have provided accurate information when creating your account;

• represent that all users registered or named on your account are your authorized agents, possessing full authority to act on your behalf regarding access and use of the Services, and that they will comply with these Terms;

• will not incorporate our technology into any other program;

• will not use the Service in a way that infringes third-party rights;

• will not use the Service for any illegal or unauthorized purpose including but not limited to attempts to gain unauthorized access to our systems or user data, using automated systems (bots, scrapers) to extract data without written permission, using the Service to distribute malware, spam, or engage in fraudulent activities, and uploading or sharing content that is unlawful, defamatory, or violates intellectual property rights;

• are responsible for maintaining the confidentiality of your account and password and agree not to disclose your credentials to any unauthorized third parties;

• are not subject to U.S. sanctions;

• will comply with all applicable laws;

• agree to keep your own copy of any data that you use or maintain as part of the Services in case data is deleted by us or others;

• acknowledge that Services might be inaccessible due to equipment malfunctions, maintenance activities, or reasons beyond Shipolog’s control, Shipolog cannot guarantee an uninterrupted or error-free Service and IS NOT RESPONSIBLE IN ANY WAY FOR ANY MALFUNCTION OR DOWNTIME IN THE SERVICES OR ANY DAMAGE, INJURY OR LOST PROFITS THAT MAY ARISE FROM SUCH MALFUNCTION OR DOWNTIME;

• acknowledge that the Service is not intended for children under 13 and you and your users are not under the age of 13 and that If we discover that a minor has used our Service without parental consent, we will delete their data.

3. Payments and Payment Authorization
You agree to provide valid payment information (e.g., credit card) and authorize us to verify this information, charge for incurred fees, and collect payments by lawful means.

You also agree to make payments on time per the mutually agreed payment schedule. Shipolog keeps the right to charge interest on any unpaid amount over 30 days, up-to the maximum allowed by law.

4. Pricing

Fees associated with using the Service are provided on the platform, as applicable. We may update pricing or introduce new plans at our discretion. If any fair usage policy applies, you must adhere to it, or risk restricted access.

5. Account Upgrades or Downgrades

Shipolog offers tiered plans with varying features. If you choose to downgrade, you are responsible for backing up your data to prevent any loss.

6. Technical Support
Technical support is offered on http://support.shipolog.com portal. Depending on your Shipolog plan, support services and response times may differ.

7. Export Control

You must comply with all import, re-import, sanctions, anti-boycott, export, and re-export control laws when using the Service.

8. Tax Matters
(a) Tax Responsibilities

You are responsible for identifying and handling your tax obligations, including remittance and reporting. Shipolog may calculate, collect, and remit taxes on your behalf when required but is not responsible for reporting taxes to authorities.

(b) Taxes on Fees and Payments

Fees for the Service are exclusive of taxes, which are your responsibility. All payments must be made without deductions or withholdings as required by law.

9. Confidentiality and Personal Data
(a) Confidential Information

Confidential Information includes all non-public information related to the Service, customer data, reports, and technical specifications.

(b) Confidentiality Obligations

You agree to keep our Confidential Information secure during your use of the Service and for five years afterward. Use of Confidential Information is strictly limited to using the Service and fulfilling obligations under these Terms and may not be disclosed to third parties without prior written consent.

(c) Personal Data 

You must handle any personal data in compliance with applicable laws, and it will be processed per our Privacy Policy.

10. Force Majeure
Shipolog is not liable for any delays or failures caused by events beyond our reasonable control. 

11. Relationship of Parties

You and Shipolog are independent contractors. These Terms do not establish any partnership, agency, or employment relationship.

12. Suggestions and Feedback
Feedback and suggestions about the Service can be sent at support@shipolog.com. We may use any feedback or suggestions you provide about the Service without any obligation to compensate you.

13. Modifications to Terms

Shipolog reserves the right, in its sole discretion, to change these Terms at any time with or without notice, which takes immediate effect upon posting to this site. Your continued use of the Service signifies your acceptance of any changes. If you do not agree, please stop using the Service.

14. Electronic Communications

(a) You consent to receive electronic communications from Shipolog.

(b) Sending spam or unsolicited bulk messages constitutes a breach of these Terms.

15. Termination 
(a) Termination by Shipolog 

Shipolog may terminate your account or Services at its sole discretion for any reason with at least thirty (30) days' notice . Shipolog also reserves the right to terminate or suspend your account immediately at its sole discretion, without notice, for conduct that we believe violates these Terms of Service, is fraudulent or harmful to Shipolog or other users of the Service, or to comply with an inquiry or request made by law enforcement officials.  

(b) Termination by You

To terminate your account, you must send an email at support@shipolog.com. 

(b) Effect of Termination

Upon termination, all rights and obligations cease except those that are intended to survive.

16. Disclaimer of Warranties
The Service is provided "AS-IS." We make no warranties of any kind and disclaim any implied warranties of merchantability, fitness for a particular purpose, or uninterrupted, secure use.

17. Third-Party Services 
You may interact with third-party services when using the Service. Their terms and conditions apply to their use, and Shipolog is not responsible for their privacy practices.

18. Indemnification  
You agree to defend, indemnify and hold harmless Shipolog and its affiliates against any claims arising from your use of the Service, taxes, or breach of these Terms. 

19. Limitation of Liability   
In no event will Shipolog be liable for any indirect, consequential, incidental, special, or exemplary damages arising out of or in connection with the use of the Services, unless it is due to gross negligence. Shipolog is not responsible for failures, breaches, or damages caused by third-party providers (e.g., hosting services, payment processors) 

In any case, Shipolog liability is capped at the total fees paid for Services in the 3-month period prior to the claim.

20. Miscellaneous  
(a) Waiver: Shipolog's failure to enforce any right does not waive that right. 

(b) Notice: Notices should be sent to  

Mailing Address:

Simternet, Inc.
Attention: Operations Team

400 Rella Blvd

Ste. 207-392

Montebello, NY 10901

Email: info@shipolog.com

(c) Governing Law: These Terms are governed by New York State law. Disputes are resolved in New York County, NY. Arbitration fees will be split unless ruled otherwise. You waive your right to class action lawsuits or jury trials.

21. Contact Us

Concerning these Terms of Service, you can contact us via US mail or email at:

Mailing Address:

Simternet, Inc.
Attention: Operations Team

400 Rella Blvd

Ste. 207-392

Montebello, NY 10901

Email: info@shipolog.com

APPENDIX A: 

Shipolog Shipping Terms of Service 

When using any 3rd party app or carrier shipping services via Shipolog, you agree to these Terms and any applicable carrier-specific terms.

1. Your Orders
Your orders are synced by Shipolog through your selected marketplace or shipping label company. Shipolog is not liable for any discrepancies, errors, or issues arising from these third-party services or platforms, including any inaccuracies in order details, shipment statuses, or fulfillment information.

2. Your Purchase
Any shipping and delivery services are purchased directly from carriers and not from Shipolog. We are not liable for these services.

3. Your Credit Card 
You authorize Shipolog to charge fees for carrier services to your account.

4. Carrier Fees  
Fees for carrier services are subject to adjustment based on the carrier's policies. Refunds, if applicable, are managed per the carrier’s terms.

5. Compliance with Laws   
You must comply with all policies, laws, and terms associated with carrier services.