Shipolog is committed to protecting your privacy, handling your personal information in a safe and responsible manner ensuring transparency on how your data is used. This Privacy Policy (“Policy”) describes how Simternet, Inc. d/b/a Shipolog (“Shipolog”) and its affiliates handle personal information we collect, use, and share.

For residents of California and Nevada, additional rights under state law apply, including the right to know, access, or delete personal information and opt-out of its sale. Please refer to the respective state addendums for more details.

If you have any questions about our privacy policy, please contact us at privacy@shipolog.com.

1. When This Privacy Policy Applies
This Policy applies to all our sites, products, and services (collectively, “Services”) that link to this Policy.

Your use of Shipolog Services signifies that you have accepted the terms of this Privacy Policy.

2. Information We Collect
We collect different types of information to provide and improve our Services:

• Personal Information: Including but not limited to:
  - name, username, email address, physical address, phone number,
  - payment information, shipping addresses, purchase history, pricing and cost information, order data, purchase order information, amount of product sold, inventory information, customer information.
  
  

• Usage Data: Automatically collected data including but not limited to:
  - IP addresses, device identifiers,
  - pages viewed, browser type, the time and date of the visit and,
  - interactions with our Services.
  
  

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Service and hold certain information including GPS location.

3. How We Use Your Information
We do not sell your personal information to third parties for their independent commercial purposes.
We use your information for purposes including, but not limited to:

• Account Registration: To set up and manage your account.

• Providing, Monitoring, and Improving Our Services: To provide, maintain, and improve our services, personalize user experiences and develop new features, monitor and analyze trends, usage, and activities in connection with our Services.

• Customer Service & Technical Support: To respond to inquiries, comments and requests, and troubleshoot issues, to send technical notices, updates, security alerts, and support and administrative messages, to process transactions and send you related information, including purchase/payment processing confirmations and invoices.

• Communication: To inform you of changes, offers, or updates.

• Transaction Support: To facilitate the transactions that you perform as part of the Service, such as order fulfillment and shipments.

4. How We Share Your Information
Shipolog may share your information with:

• Third-Party Service Providers: Such as third-party vendors (e.g. payment processors, marketing platforms, and analytics tools) consultants, and other service providers who need access to your information to carry out work on our behalf.

• Subsidiaries & Affiliates: Within the Shipolog corporate family for business purposes.

• Legal & Compliance Reasons: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Privacy Rights

You have specific rights to access, manage, and delete your personal information:

• Access & Update: You can access, correct, or delete your personal information via your account or by contacting us at support@shipolog.com.

• Marketing Preferences: You can opt out of receiving promotional messages through account settings or unsubscribe links in emails.

• Do Not Sell My Personal Information: See the section below for your rights regarding the sale of personal data.

6. Do Not Sell My Personal Information
We do not sell your personal information to third parties for their independent commercial purposes.

In any case, you have the right to opt out of any activity that could be considered a "sale" of your personal information.

 
To exercise your rights:  

• Email Us: Send an email to support@shipolog.com with "Do Not Sell My Personal Information" in the subject line. 

• Submit a request: Create a ticket on https://support.shipolog.com choosing Submit a Request or Incident option and entering "Do Not Sell My Personal Information" in the Summary line. 
  
  

Upon receiving your request, we will confirm immediately and respond within 15 days.

7. Managing Your Privacy

• Updating Information: Access and update your personal information through account settings or by contacting our support.

• Cookies & Tracking: Adjust browser settings to manage cookies or opt out of targeted advertising. 

• Security Measures:  We implement industry-standard security measures to protect your data, including but not limited to encryption and access controls. However, no system is completely secure. You acknowledge that transmission of personal information is at your own risk, and we cannot guarantee absolute security.

8. Data Retention & Security
We retain your personal information for as long as necessary to provide and improve our Services, comply with legal and regulatory obligations, or resolve disputes and enforce agreements. We employ reasonable security measures to protect your data but cannot guarantee absolute security. As detailed in this Policy you have the right to request deletion of your personal information, subject to legal retention requirements.

9. International Data Transfers
If you are located outside the U.S., your data may be transferred, stored, and processed within the United States. By using our Services, you consent to the transfer of data as described.

10. Children's Privacy
Our Services are not directed toward children, and we do not knowingly collect data from individuals under 13. If you believe we have collected such information, please contact us at privacy@shipolog.com.

11. Third-Party Services Disclaimer
We work with third-party service providers for hosting, payments, and analytics. While we require them to follow strict security and privacy practices, we are not responsible for their policies or breaches. 

12. Changes to This Policy
Shipolog may modify this Policy periodically with or without notice. You are advised to review this Privacy Policy periodically for any changes.  

If changes are significant, we will notify you via email before they take effect. 

12. Contact Us
For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at: 

Simternet, Inc.
Attention: Shipolog

400 Rella Blvd
Montebello, NY 10901

Email: privacy@shipolog.com