Overview

This Privacy Policy (“Policy”) describes how Simternet, Inc. d/b/a Shipolog (“Shipolog”) and its affiliates handle personal information we collect, use, and share. Shipolog is committed to protecting your privacy and ensuring transparency on how your data is used.

If you have any questions about our privacy practices, please contact us at support@shipolog.com.

1. When This Privacy Policy Applies

This Policy applies to all our sites, products, and services (collectively, “Services”) that link to this Policy. Shipolog acts as a controller for our direct-to-consumer services and may act as a controller or processor for our business clients.

2. Information We Collect

We collect different types of information to provide and improve our Services:

• Personal Information: Such as name, email, address, phone number, payment information, and more.

• Usage Data: Automatically collected data like IP addresses, device identifiers, pages viewed, browser type, and interactions with our Services.

• Geolocation Data: With your consent, we may collect GPS location data for location-based services.

3. How We Use Your Information

We use your information for purposes including, but not limited to:

• Account Registration: To set up and manage your account.

• Providing Our Services: To deliver and enhance our services.

• Customer Service & Technical Support: To respond to inquiries and troubleshoot issues.

• Communication: To inform you of changes, offers, or updates.

• Improving Services: To personalize user experiences and develop new features.

4. How We Share Your Information

Shipolog may share your information with:

• Third-Party Service Providers: Such as payment processors, marketing platforms, and analytics tools.

• Subsidiaries & Affiliates: Within the Shipolog corporate family for business purposes.

• Legal & Compliance Reasons: When required by law, to protect Shipolog’s rights, or for fraud detection.

We do not sell your personal information to third parties for their independent commercial purposes.

5. Your Privacy Rights

U.S. residents have specific rights to access, manage, and delete their personal information:

• Access & Update: You can access, correct, or delete your personal information via your account or by contacting us.

• Marketing Preferences: You can opt out of receiving promotional messages through account settings or unsubscribe links in emails.

• Do Not Sell My Personal Information: See the section below for your rights regarding the sale of personal data.

6. Do Not Sell My Personal Information

As required by the California Consumer Privacy Act (CCPA) and similar state laws, you have the right to opt out of any activity that could be considered a "sale" of your personal information.

To exercise your rights:

• Submit a request: Create a ticket on https://support.shipolog.com with "Do Not Sell My Personal Information" in the Summary line.

• Email Us: Send an email to support@shipolog.com with "Do Not Sell My Personal Information" in the subject line.

Upon receiving your request, we will confirm immediately and respond within 15 days.

Nevada Residents

If you are a Nevada resident, you have the right to request that we do not sell your personal information. Email us at support@shipolog.com with "Nevada Privacy Rights" in the subject line.

7. Managing Your Privacy

• Updating Information: Access and update your personal information through account settings or by contacting our support.

• Cookies & Tracking: Adjust browser settings to manage cookies or opt out of targeted advertising.

• Security Measures: We take reasonable security steps, but please note that no data transmission over the internet can be 100% secure.

8. Data Retention & Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. We employ appropriate security measures to protect your data but cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the U.S., your data may be transferred, stored, and processed within the United States. By using our Services, you consent to the transfer of data as described.

10. Children's Privacy

Our Services are not directed toward children, and we do not knowingly collect data from individuals under 13. If you believe we have collected such information, please contact us.

11. Changes to This Policy

Shipolog may modify this Policy periodically. If changes are significant, we will notify you via email or through our Services before they take effect.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at:

Shipolog
Attention: Privacy Team
563 High Mountain Road
North Haledon, NJ 07508, USA
Email: support@shipolog.com

Privacy Policy Addendum for California & Nevada Residents
For residents of California and Nevada, additional rights under state law apply, including the right to know, access, or delete personal information and opt-out of its sale. Please refer to the respective state addendum sections for more details.

By using Shipolog Services, you consent to this Privacy Policy.